| DELIVERY OPTION | RECEIVED BY YOU | COST |
| Standard UK | 2-3 working days | £0.00 |
| Next Day UK | Next Day by 6pm* (Order before 3pm) |
£9.00 |
| European Delivery (Royal Mail) | 5-7 Working Days** | £12.00 |
| Rest of the World (Standard) | 7-10 Working days** | £12.00 |
*Excluding Saturdays, Sundays and Bank Holidays. Orders placed after the stated time on Friday will be delivered on the following Monday (excluding bank holidays).
**Working days excludes Saturdays, Sundays and UK Bank Holidays.
PLEASE NOTE:
Shipping times are estimates following the dispatch date and are based on normal working/business days, i.e. not weekends and bank holidays.
Fulfilment of orders is dependent on stock availability at the time. If there is likely to be a delay we will inform you by email within 24 hours of your order being placed. We aim to dispatch all customer orders within 48 hours, with the exception of sale periods and other busy times where order dispatch may take up to 72 hours.
Customs fees and taxes are determined by the customs authority in your country, and are based on a number of different factors such as the country of origin of the purchased item, the VAT rate and local import taxes. Transactions are processed in pounds sterling.
Orders may be subject to security checks, which can cause delays in the processing of orders. We may need to contact you to carry out these security checks – if we are unable to reach you using the contact details provided it will delay the despatch of your order.
Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If someone is not present at the time of delivery, our courier company will leave a calling card and you will be able to reschedule your delivery for a more convenient time.
Parcels with a business address chosen will be delivered to the designated delivery place at the chosen business address, not directly to the recipient.
To check on the status of an order, verify delivery, or if you need something urgently please email us at sales@junnay.com or call us on +44 (0)203 291 3419.
